Contact Us

We’d love to hear from you! To make sure your message reaches the right person, please use the email address that best matches your inquiry. Our team typically responds within 1–2 business days.

Before reaching out, you may also want to browse our [FAQ page] — many common questions about orders, shipping, and policies are answered there.

• Customer Support: support@genshinly.com
  For help with orders, shipping, returns, or general product questions.

• Careers: careers@genshinly.com
  Interested in joining the Genshinly team? Reach out to us here.

• Media & PR: press@genshinly.com
  For press inquiries, collaborations, or media opportunities.

• Sales: sales@genshinly.com
  For sales-related questions and special orders.

• Wholesale Distribution: wholesaling@genshinly.com
  Interested in carrying Genshinly products? Contact us here.

• Marketing: marketing@genshinly.com
  For partnership, sponsorship, or promotional opportunities.

• Business Inquiries: info@genshinly.com
  For all other inquiries not covered above.